Service & Parts Assistance
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Contact Our Service Team

Technical support and parts.

Ask for service and support.

Complete the LionAssistance Form

Contact our service teams by phone.

Quebec, Ontario and Western Canada (855) 546-6706 Ext. 229

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Order parts by phone.

(855) 546-6706 Ext. 401

Optimized uptime, peace of mind and extended support.

What’s In It for You? Our comprehensive EV support package is designed to provide you with complete peace of mind.

Whether you require on-site or remote support, we’re equipped to diagnose and resolve technical issues swiftly.

Additionally, we offer an extended support system with a robust parts inventory and comprehensive warranties, giving you long-term assurance and confidence in your electric vehicle investment.

BrightSquad

Versatile Service

Tier 1 maintenance and service delivered remotely, at Lion Experience Centers, or on-site.

Diagnostic & Troubleshooting

Expert analysis to quickly identify and solve issues.

Preventive Maintenance

Proactive checks to keep your fleet running smoothly.

After-Sale Service

Parts Distribution

A robust system for rapid parts replacement.

Extended Warranties

Option to purchase extended coverage for peace of mind.

Warranty Fulfillment and Assistance

Efficient support for processing any warranty claims you may have.

CANDOIT

The Ultimate Diagnostic & Repair Companion for your Heavy-Duty Electric Vehicle

Key Features

Complete Vehicle Diagnostics

  • Instant access to live vehicle data and subsystem status
  • Data recording feature for precise post-event diagnostics
  • Monitor battery health, powertrain behavior, charging system, and more

 

Smart Fault Detection + Repair Guidance

  • Decode fault codes with clear explanations
  • Get suggested fixes, and component-level insight with a data base of over 500+ articles

 

Repair Intelligence Engine

  • Built-in wiring diagrams, Maintenance manual and Owner’s manual
  • Direct access to service ticketing system
  • Reduce technician guesswork, training time, and callbacks

Contact the LIONAssistance team.

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On veut vous connaître!

We would like to know you.